How do you ship packages?
Packages from our warehouse will be shipped by ePacket.
Do you ship worldwide?
Yes. We provide free shipping to many countries around the world. However, there are some locations we are unable to ship to.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States: 12-20 Days
Canada: 16-26 Days
Australia: 13-20 Days
Europe: 20-40 Days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.